Learning From the Lockdown to Make Enterprise Software Sales a Better Experience for Customers

  • an onboarding journey for the new account executives during the first weeks, including training sessions and peer client meetings
  • a marketing kit, regularly updated (company presentation, product sheets, demo platform, videos — in different languages)
  • a typical Q&A reference guide (with the most frequently asked questions, and best answers)
  • a centralized and collaborative environment (Slack), to encourage collective intelligence

What surprisingly happened with the lockdown💡

Why we want to do it, and why it matters

Beyond sales, nurturing a client-first company culture ⭐️

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store