AssurOne and Zelros optimize the client experience with Artificial Intelligence

Paris, 19 September 2019

To pursue its strategy of constantly improving the customer and employee experience, AssurOne today sealed a partnership with Zelros to put Artificial Intelligence at the heart of its processes. This collaboration will expand across numerous projects in the coming months.

AssurOne has formed alliances with the market’s most innovative start-ups to speed up digitization of its subscription, management and compensation programmes, while guaranteeing a customized service to its customers and making better use of the skills of its own employees.

Zelros has proven to be the right fit, with a solution that has demonstrated its potential in the first project launched by the two companies.

This first project involves automatic document recognition and automatic document reading, allowing fully digital processing of supporting documentation required to complete insurance policies. Automation of these time-consuming tasks will free up time for managers to carry out more valuable work, making best use of their expertise.

“AssurOne is continuing its innovation strategy in association with the market’s leading insurtechs. We work with these emerging players to save time thanks to their agility, while helping them as they progress on their own markets,” said Eric Dodin, CEO of AssurOne

“This latest project demonstrates Zelros’ ability to deploy and promote its machine-learning solution widely among insurers and bank insurers, helping them provide the best service to their clients,” added Zelros CEO Christophe Bourguignat. “Artificial Intelligence will give these companies a huge competitive advantage, by increasing employee productivity while freeing them up to develop deeper customer relationships.”

About AssurOne:

AssurOne, which is part of French insurance group PRÉVOIR, and a major player in the insurance market since 2004, is an Insurtech specialising in digital distribution of insurance products for brokers, white label partners and end clients.

AssurOne offers complete, innovative technological and digital solutions, covering the entire insurance product chain, from design and distribution of products, customer relationship management, and compensation. With a fully digital, proprietary information system, AssurOne offers fully customized solutions to all clients.